Frequently asked questions
Everything you need to know about travelling with LyraRide Carpool.
What is LyraRide Carpool?
LyraRide Carpool is a carpool app for travel between cities in India. Drivers with empty seats publish their ride, and passengers going the same way book a seat and share the cost of the trip.
How much does a ride cost?
Fares are per-km cost sharing. The app suggests a price per seat for the distance, in steps of ₹5, and the driver can adjust it within a set range. You see the price before you book. For example, Delhi → Jaipur from ₹325 and Delhi → Chandigarh from ₹295.
Does LyraRide Carpool take a commission?
No. LyraRide Carpool takes zero commission. Prices are meant to cover fuel, not make a profit.
How do I pay for my seat?
You pay the driver in cash at the time of the trip. The app does not take payment and has no in-app payment step.
Is LyraRide Carpool free to use?
Yes. The app is free to download and use, with no ads.
How do I sign in?
With your phone number and a one-time code. There is no password to remember.
How do I offer a ride as a driver?
Publish a ride with your route, date, seats and price per seat. You can edit the ride and manage the passengers who book. Passengers pay you directly, in cash.
What do the verification badges mean?
Members can verify their phone number, email, ID and driving licence. Verified members show a badge on their profile.
Can I talk to my driver before the trip?
Yes. Use the in-app chat to talk to your driver and co-travellers.
What does the SOS button do?
Every trip has an SOS button. When you press it and confirm, the app alerts our support team and shares your location. Your location is not sent to the SOS service unless you press the button. In an emergency, call 112 first.
Can I rate the people I travel with?
Yes. After a trip you can rate and review your fellow travellers, and read reviews on member profiles.
Where is LyraRide Carpool available?
In India only, on Android (Google Play) and iPhone (App Store).
Can I invite friends?
Yes. Share your referral code from the app.
How do I get help or delete my account?
Raise a support ticket in the app, see our support page or email info@lyrakart.com. To delete your account, follow the steps on the delete account page.
Still have a question? Contact us.
Going the same way?
Get LyraRide Carpool free on Android and iPhone.